放入购物车 = 只是“拿起来”
像在超市把商品放进推车,这一步不会为你保留,也不算下单。
Adding to Cart is like picking items in a supermarket. It does not reserve or place an order.
进入购物车 → 结账 & 付款
推到“收银台”并完成付款,系统才会生成订单并保留。
Go to Checkout and Pay. Only paid orders are confirmed and held by our system.
选择配送方式:直接邮寄 或 拼单
可选择「直接邮寄」或「拼单(Combine Order)」。
Choose Ship Now or Combine Order at checkout.
📦 拼单 / Combine Orders
Orders can be held for 7 days. You can place multiple paid orders within the window.
When total reaches RM250, shipping is automatically free and we dispatch.
Below RM250, postage is required before shipment.
💳 付款方式 | Payment
马来西亚 Malaysia:银行转账、Touch 'n Go、信用卡/FPX/Grab/Boost、Atome 0% 3 期分期
新加坡 Singapore:银行转账或 PayNow
请在下单后 2 天内完成付款,否则订单会自动取消。
Please complete payment within 2 days of ordering, or the order will be cancelled automatically.
🚚 邮费 | Shipping Fee
| 地区 Area | 邮费 Fee |
| 西马 West Malaysia | RM8 / 单 per order |
| 东马 East Malaysia | RM20 / 单 per order |
| 新加坡 Singapore | S$19 / 单 per order |
马来西亚订单满 RM250 免邮(可 7 天内拼单累计)。
Free shipping for Malaysia orders from RM250 (orders within 7 days can be combined).
新加坡包裹可能需缴付当地进口税,由当地海关收取。
Singapore parcels may be charged import tax by local customs.
⏱️ 几天收到 | Delivery Time
付款后 1–3 个工作天内从新山(Johor Bahru)出货。出货后:
Orders ship from Johor Bahru within 1–3 working days after payment. After dispatch:
- 西马 West Malaysia:一般 1–3 个工作天 usually 1–3 working days
- 东马 East Malaysia:视地区,一般 1–5 个工作天 usually 1–5 working days, depending on area
- 新加坡 Singapore:3–7 个工作天 3–7 working days
拼单的订单在凑满或 7 天保留期结束后一起寄出。预购/补货款按商品页的预计到货日(ETA)出货。
Combined orders ship together once complete or when the 7-day hold ends. Pre-order items ship according to the ETA on the product page.
拼单多付的邮费会转为账户 credit,下次购物扣除。
Extra postage paid on combined orders is kept as account credit for your next purchase.
❓ 常见问题 | FAQ
Q1. 只放购物车,算下单吗?
不算。必须结账并付款才成立。
No. You must checkout and pay.
Q2. 我可以边买边加吗?
可以,在 7 天内多次下单并付款,金额累计至 RM250 自动免邮并统一寄出。
Yes. Within 7 days, place multiple paid orders; we ship together once total hits RM250.
Q3. 选错了配送方式怎么办?
联系小编协助调整。
Contact support and we’ll help adjust.
Q4. 为什么每次下单订单号都不一样?
每次下单都会生成新的订单号(如今天 EB001,明天 EB002),这是正常的。只要使用同一个账号,所有订单都能在 Account Page 查看。
Each order generates a new order number (e.g., today EB001, tomorrow EB002). This is normal. As long as you use the same account, all your orders can be viewed on the Account Page.